“A very important perspective beautifully written and presented—which is no surprise!”

Keith Stockman, Manager, Projects and Operations Research, General Medicine Program MonashHealth.

“Dr Senova knows what she’s talking about. Here’s a book you can treasure, savour and revisit at every stage of your creative life.”

Marty Neumeier, Director of Transformation at Liquid Agency. Recognised thought leader in brand strategy, innovation and design and best‑selling author of The Brand Gap, The Brand Flip and ZAG.

In a market saturated with books on design thinking, Melis’ work stands out for its ability to delight, instruct and provoke! And most importantly, she reminds us to keep people (versus “users”) front and center of our work in strategy, service delivery and organizational design.

—Natalie Nixon, PhD, Design Strategist at Figure 8 Thinking, LLC.

"It is exemplary of the work of a reflective scholar-practitioner. Dr Senova has not only reached the highest levels of academic achievement, she also has years of experience in successful professional practice. What is laid out here are her insights into the behaviour of designers-in-action as human ‘beings’."

—Dr Harold G. Nelson, Architect, professor, author, consultant, design philosopher and former Nierenberg Distinguished Professor of Design in the School of Design at Carnegie Mellon University.

"So often social designers forget to include themselves in the work - breezing through projects and partnerships without checking bias or making time for reflection and self care. This Human fills this gap in an engaging and tactical way.“

—Becky Slogeris, Associate Director, Center for Social Design, Maryland Institute College of Art.

"What an amazing book. I love it. I can see huge potential for my leadership team and some of the content for our SMILE sessions with students.  It transfers beautifully into education. It is essentially what we do."

—Natalie Nelson, Principal, Ashburton Primary School.